Shipping policy

Owner approval required. Carrier, shipping rates, processing time and destinations are not finalized. The bracketed items below must be confirmed before sales are activated.

What ships

This policy applies only to the physical hard copy of The Field Guide — Concrete Flatwork Edition. The digital eBook is delivered electronically and is covered by the Digital Product Terms.

Processing time

Orders are processed after payment is confirmed. [Processing time pending owner confirmation.] Handling and delivery times are confirmed before sales open.

Shipping method and cost

[Carrier and service level pending owner confirmation.] Shipping charges are shown at checkout before payment. [Rates pending owner confirmation.]

Destinations

Ships to: United States (pending confirmation).

Tracking

When an order is dispatched, tracking details are emailed to the address on the order.

Address accuracy

Customers are responsible for providing a complete, accurate delivery address. Orders returned as undeliverable due to an incorrect address may require reshipment at an additional cost.

Damaged or missing orders

If a guide arrives damaged, or an order does not arrive within the expected window, contact Day Zero Ready at 816-726-9618 or through the contact page. Include the order reference so the order can be located quickly.